Home, Local, Professional, and Auto Services Prove Their Strength Amid the Pandemic In fact, the share of consumer interest in home and local services is up 24% between March 1 and August 31, relative to all categories on Yelp, compared to the same time last year. Towing companies, plumbers and contractors in particular have maintained a low rate of closures, with only six to seven out of every thousand businesses closed. Yelp’s closure data also shows that demand for home, local and automotive services has remained robust with a far lower rate of closures compared to restaurants and retail. Health related businesses in particular have been able to maintain a low rate of closures – orthopedists, internal medicine, hospitals, physicians, family doctors and OB/GYNs all have less than three closures out of every thousand businesses. This group includes lawyers, real estate agents, architects, and accountants – all with only two to three out of every thousand businesses closed, as of August 31.
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In general, professional services and solo proprietors as a whole have been able to maintain a relatively low fraction of closures since March 1. Some business sectors have been able to weather the COVID-19 storm particularly well. Resilient Businesses Operating in an Unpredictable Economy Business Closures Continue to Increase Nationally Number of businesses marked closed on Yelp that were open March 1 In the wake of COVID-19 cases increasing and local restrictions continuing to change in many states we’re seeing both permanent and temporary closures rise across the nation, with 60% of those closed businesses not reopening (97,966 permanently closed). businesses on Yelp have closed since the beginning of the pandemic (observed as March 1), a 23% increase since July 10. The last Yelp Economic Average showed a decreasing number of overall closures, 132,580 in total. But despite bright spots in some sectors, restaurants and retail continue to struggle and total closures nationwide have started to increase. Yelp closure data shows that businesses providing home, local and professional services have been able to withstand the effects of the pandemic particularly well. Even in the wake of increased closures we’re seeing businesses effectively transition to new operating models while keeping their employees and consumers safe. Yet, businesses are adapting and proving their resilience through lockdowns, reopenings, a summer surge in virus cases, new ways of doing business such as outdoor dining, new mask wearing rules and backlash from anti-mask patrons, as well as milestones such as the return to school. in early March, businesses across the nation have endured six months of uncertainty.
Since the first fears of the pandemic emerged in the U.S. If you'd like additional detail on how the economy is shifting, please contact us at or join our mailing list to receive an email when new reports are released.
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